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#22143 - 10/20/20 04:45 AM Dreambox 900 problem
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
Hi

I have an original Dreambox 900 Ultra Hd, was working normally and from one minute to the next it stopped working
the Power led was red and doesn't go out this way, doesn't start.

I also notice that the leds on the cable internet port are both flashing.

Does anyone know what it might be ?

Thank you

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#22148 - 10/20/20 05:00 AM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 9993
The best would be to boot the box with the USB Cable from PC connected to the Service Port, and log with Putty with Serial (COM) and 115200 bps, to see what the box does.

Then pack the text log file extracted from the terminal into a zip file and attach here to a message answer to this topic.

Admin
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#22149 - 10/20/20 05:26 AM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
Hi
Where do I get the Putty

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#22150 - 10/20/20 05:27 AM Re: Dreambox 900 problem [Re: SOUSA]
Toysoft Online   content
Japhar Member
Carpal Tunnel

Registered: 10/21/10
Posts: 2649
Search with Google, you have "putty" terminal software that is opensource,

TS
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#22152 - 10/20/20 07:09 AM Re: Dreambox 900 problem [Re: SOUSA]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
Hi
I did as indicated and the box does not respond

Do you have any method of uploading the image other than through the internet port?

Thank you

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#22153 - 10/20/20 07:21 AM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 9993
Use putty to log the service port, this is the obliged next step to understand the situation.

If you have absolutely no output from the Service Port... then it would mean the CPU/Chipset is dead, or you wrongly configured the Service Port - USB cable to PC. So be sure you use the Serial on Putty, and it's properly using the correct COM Port for your box/cable.

Admin

Originally Posted By: SOUSA
Hi
I did as indicated and the box does not respond

Do you have any method of uploading the image other than through the internet port?

Thank you
_________________________

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#22154 - 10/20/20 07:43 AM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
These are the settings I have on Putty

If I don't answer, can I do something else?

Thank you


Attachments
porta_putty.jpg (64 downloads)


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#22155 - 10/20/20 07:47 AM Re: Dreambox 900 problem [Re: SOUSA]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
After waiting a while Putyy responded with this


Attachments
answer.jpg (64 downloads)


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#22156 - 10/20/20 08:41 AM Re: Dreambox 900 problem [Re: SOUSA]
Admin Online   content
Japhar Member
Carpal Tunnel

Registered: 10/19/10
Posts: 9993
Perhaps the CPU is overheating ? We would need more of the log, as probably it continued after your screenshot.

Admin
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#22157 - 10/20/20 09:52 AM Re: Dreambox 900 problem [Re: Admin]
SOUSA Offline
VIP Japhar
journeyman

Registered: 02/14/16
Posts: 75
Good
Cpu is cold and I've tried it several times with Putty and always gives the same information

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