To Johnny - NO IP APPEARS ON LED WHEN I USE EITHER HOLDING FRONT BUTTON OR MINI FLASH BUTTON ON THE BACK PANEL !!

Admin- SSL 84b (loadeer)...

Any new idea?

Thanks !

I do not know how your computer is connected to the internet network.
Wireless, or with a network cable.
And if cable, directly to the Dsl or cable modem, or with a extra router between.

Same with your dreambox.
Wireless, or with a network cable etc.

Suppose your dreambox is connected to a router, and not on the same network as your computer.
Than you are not be able to make a network connection between the two.
This may happen if both, or the dreambox is not connected to a dhcp network, and not connected on the same nework.

Also, the stop button method only works if the box is connected to a dhcp network, otherwise you may not get a ip.

Another issue could be that your dreambox has a fixed ip into the bios.
In that case connect the service usb port to your computer, and use optiflasher advanced serial mode, detect ports, and enable reset bios factory settings, press do job.

Or,
Use a serial modem program as putty.
Use this settings..
Bits per second = 115200
Data bits = 8
Parity = None
Stop bits = 1
Flow control = Xon / Xoff

Set it on receive..
Hold the front push button, and turn the dreambox on.

If all goes well, you see the bios from the box.
Go to the network settings, and check if it has a fixed ip.
Change it to Dhcp.
Or, do the reset bios option.

The dreambox network will than be normal, set to dhcp network.
Connect the dreambox to your network, and try the stop button method.
See if you get a network ip, one in the same range as your computer network.

Dear Johnny,

Many thanks to your professional reply.

The box is connected by cable to a hub and the hub connected to the router by cable. The dream-box does not have a fix IP .

I will try with Putty. Though I am not familiar with this option.

If you are able to help via team viewer it is preferable.

Seasons greetings !

Let us know, yes, we could help you thru Teamviewer 8.0.

TS

Toysoft-

Tried via PM to have you online. My skype - pazitush2001

Attached Putty screens. Do not know how to proceed..

Regards,

It looks like to me a Dead Flash chip, Johnny do you have an idea about this issue ?

Admin

Yeah the image file on the flash chip is not compatible with the boot loader, or corrupted due the use of w7 or higher.
At least, assuming that the sim card in it is at least sim 2.10 because the #84 boot loader is only for this type of sim card.

However, suppose it has the sim 2.10 and so this boot loader #84 is suitable for the simcard, it needs only the dm800se Sunray SR4 Sim2.10 (openpli) image file (note that if you use the Nc3 Japhar sim card you need to use the ssl84J boot loader and image files are always named with Japhar and in this case for the dm800se).

However, most important thing to fix this issue it to use a windows XP system.
Windows 7 or higher will most likely not work, you can only upload the boot loader, a image file upload will not work.

You can only upload a image file with win7 or higher if the box is working.
And the best is to do it with the browser.

And so, use a computer with windows XP and fix the no ca found with optiflasher.
After that, upload a image file, one that is suitable for your sim card and type of receiver.
Or upload the image files with dreamup, or other upload software.

But the main thing is that you probably will not succeed to fix this with a windows 7 system, you will only succeed with a windows XP system.

So, maybe you are be able to ask an friend or family to use their Wxp system computer or laptop, to fix your receiver.
Because the success rate is greater than with any other system.

---- Working box with sim2.10, changing to the Nc3 japhar card ---

When the box is working with the Sim2.10 sim card.
Upload with Japhar flasher the ssl84J bootloader, do no reset, upload the Japhar dm800se image file, do not reset, upload again the ssl84J boot loader.

After that, turn off the box, replace the sim card to the Nc3 japhar card, and switch on the box.

If you want later to upload another Japhar image file, you can do it with your browser.
Upload the Japhar image file, do not reset, upload the ssl84J boot loader.
Restart your receiver etc..

Some thing you need to know..
When using the Japhar flasher, or other upload program.
Connect the box with the usb service port AND the network cable.
Be sure that your box on the network is connected in the same area as your computer, so in the same (dhcp) ip range.
Check your network leds on the back of the receiver, see if you see some activity.

Many thanks for the instructions.
Will try to fix with XP old laptop.
Merry Xms to all !!

Tried to fix with Optiflasher using Windows XP. No Joy! Still it pops up a message asking to put the IP that appears on the led screen of the receiver. But NO IP APPEARS !!!

The optiflasher no ca found fix goes over the usb service port.
See advanced button, detect ports, choose the correct comport, enable the no ca found fix, do job.
After that you can close this program.

But I think it's no longer needed, so go to the next step.

Sim 2.10 Sunray boxes.
Uploading bootloader and image file you can do with SunRay- FlashUp, for the normal instruction for Sunray boxes see this.
http://www.singapore-dreambox.com/how-to-flash-dm800-se-dm500hd-with-sunray-flashup-and-browser/

If you somehow can't get a connection with your browser, use then the SunRay- FlashUp flash button to upload the ssl84 bootloader and image file and if you still get the no ca found issue, upload the ssl84 bootloader again.

Normally this should be enough to get the box running, if there is no hardware issue with the box.

But maybe...
Also, some Sunray boxes have a jumper on the motherboard, this is placed under the tuner.
See if it's present, because without you always get the no ca found issue.